Don't build another chatbot
Put AI to work
Ecbot is the AI agent platform for messaging. Build one agent that knows your business, uses your tools, and replies omnichannel, no AI expertise required.
AI is everywhere.
But putting AI to work isn't easy
You don't need to become an AI expert to get AI working for your business
Scattered conversations
Customers jump between channels, making context hard to keep and conversations easy to lose.
Your team repeats the same work
The same questions, the same answers, the same manual tasks, over and over again.
Knowledge stays with people
Your business knows the answer, but it's often buried in documents, systems, or someone's head.
Too much complexity
Turning all of this into something that actually works takes time, technical skills, and constant maintenance.
Give Your AI the Power to Work
Your AI shouldn't learn your business from the internet. Teach it from you
Give agent your products, documents, website, policies, FAQs and business knowledge.
Learn more
Tell it how to work.
Not how to build it.
Start from a template or customize everything. You decide what your AI should say, know, do, and never do.
Tools
What should it do
Rules
What should it never do?
Personality
How should it talk?
Knowledge
What should it know
Configuring AI should feel like configuring an employee, not programming a machine.
Why not just use a chatbot builder?
Most tools either answer questions or send messages. An agent has to do both, and then act.
Chatbot only replies. But Ecbot finishes the job.
Your business keeps talking.
Even when you're not there
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Conversations handled
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More new leads
You run the business.
We handle the conversations.
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Handled by agent
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Cases needing a human
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Hotel chatbot that holds the room while you sleep
A hotel chatbot that answers WhatsApp and Zalo guests at midnight and holds the room, plus 5 questions to ask before you choose hotel management software.
Restaurant chatbot that holds a table at peak hour
A restaurant chatbot that answers and holds tables on WhatsApp or Messenger at peak hour, next to the restaurant management software you already run.
Frequently Asked Questions
Discover quick and comprehensive answers to common questions about our platform, services, and features.
What is Ecbot?
Ecbot is an AI agent platform for messaging businesses. As of September 2026, Ecbot runs one configured agent omnichannel, so the same agent serves every inbox your customers use. The agent answers from your documents, calls your business tools, and hands the conversation to a human when your rules require it.
Last updated: 2026-09-22
General
Pricing & setup