<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Ecbot Blog</title><link>https://ecbot.dev/en/blog</link><description>Notes on selling and answering customers through chat, from the team that builds Ecbot.</description><language>en-US</language><item><title>Clinic chatbot that books at 10pm, no medical advice</title><link>https://ecbot.dev/en/blog/ai-agent-for-clinic</link><guid isPermaLink="true">https://ecbot.dev/en/blog/ai-agent-for-clinic</guid><description>A clinic chatbot that answers and books WhatsApp patients after hours without giving medical advice, plus 5 questions to ask about clinic management software.</description><pubDate>Thu, 08 Oct 2026 00:00:00 GMT</pubDate><dc:creator>The Ecbot team</dc:creator></item><item><title>Hotel chatbot that holds the room while you sleep</title><link>https://ecbot.dev/en/blog/ai-agent-for-hotel-homestay</link><guid isPermaLink="true">https://ecbot.dev/en/blog/ai-agent-for-hotel-homestay</guid><description>A hotel chatbot that answers WhatsApp and Zalo guests at midnight and holds the room, plus 5 questions to ask before you choose hotel management software.</description><pubDate>Thu, 08 Oct 2026 00:00:00 GMT</pubDate><dc:creator>The Ecbot team</dc:creator></item><item><title>Restaurant chatbot that holds a table at peak hour</title><link>https://ecbot.dev/en/blog/ai-agent-for-restaurant-cafe</link><guid isPermaLink="true">https://ecbot.dev/en/blog/ai-agent-for-restaurant-cafe</guid><description>A restaurant chatbot that answers and holds tables on WhatsApp or Messenger at peak hour, next to the restaurant management software you already run.</description><pubDate>Thu, 08 Oct 2026 00:00:00 GMT</pubDate><dc:creator>The Ecbot team</dc:creator></item><item><title>Spa chatbot: who books the 11pm WhatsApp customer?</title><link>https://ecbot.dev/en/blog/ai-agent-for-spa-salon</link><guid isPermaLink="true">https://ecbot.dev/en/blog/ai-agent-for-spa-salon</guid><description>A spa or salon chatbot that answers and books WhatsApp chats at 11pm, plus 5 questions to ask before you choose spa management software.</description><pubDate>Thu, 08 Oct 2026 00:00:00 GMT</pubDate><dc:creator>The Ecbot team</dc:creator></item><item><title>Meet Ecbot, the AI agent that takes the order</title><link>https://ecbot.dev/en/blog/introducing-ecbot</link><guid isPermaLink="true">https://ecbot.dev/en/blog/introducing-ecbot</guid><description>Ecbot is an open-source AI agent for shops that sell in chat. It answers from your documents, creates the order and hands hard chats to your staff.</description><pubDate>Thu, 08 Oct 2026 00:00:00 GMT</pubDate><dc:creator>The Ecbot team</dc:creator></item><item><title>Not another chatbot: an open-source agent harness</title><link>https://ecbot.dev/en/blog/agent-harness-for-customer-service</link><guid isPermaLink="true">https://ecbot.dev/en/blog/agent-harness-for-customer-service</guid><description>Ecbot is an open-source AI agent harness for customer service: tools, memory, guardrails and human handoff on Messenger, Zalo, WhatsApp and Telegram.</description><pubDate>Fri, 02 Oct 2026 00:00:00 GMT</pubDate><dc:creator>Ecbot team</dc:creator></item><item><title>What is an AI agent? A guide for small businesses</title><link>https://ecbot.dev/en/blog/what-is-an-ai-agent</link><guid isPermaLink="true">https://ecbot.dev/en/blog/what-is-an-ai-agent</guid><description>An AI agent is AI that does the work: it understands the customer, looks things up, creates the order or booking, and hands off to staff when needed.</description><pubDate>Sun, 27 Sep 2026 00:00:00 GMT</pubDate><dc:creator>The Ecbot team</dc:creator></item><item><title>AI agent vs chatbot: what is the difference?</title><link>https://ecbot.dev/en/blog/ai-agent-vs-chatbot</link><guid isPermaLink="true">https://ecbot.dev/en/blog/ai-agent-vs-chatbot</guid><description>A chatbot replies from text you give it. An AI agent can also check stock or create an order, and passes hard chats to your staff.</description><pubDate>Fri, 25 Sep 2026 00:00:00 GMT</pubDate><dc:creator>The Ecbot team</dc:creator></item><item><title>Best chatbot for e-commerce shops: how to choose</title><link>https://ecbot.dev/en/blog/best-chatbot-for-ecommerce</link><guid isPermaLink="true">https://ecbot.dev/en/blog/best-chatbot-for-ecommerce</guid><description>Before you pay for a shop chatbot, check two things: does it run on all the channels you sell on, and can it look up an order?</description><pubDate>Fri, 25 Sep 2026 00:00:00 GMT</pubDate><dc:creator>The Ecbot team</dc:creator></item></channel></rss>